Sinooutput After-Sales Service

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After-Sales Service Guarantee

Thanks for purchasing our marine engines, gearboxes, generators etc.！

For your security in use，Our company made this statement.

1. Three Years Warranty
1)The problems, caused by machine itself, and there is no damage from a third party, must be guaranteed;

2)If the spare parts, due to external voltage instability, are burned, no warranty, such as chip cards, motor coils, motor drive, etc;
3)If the spare parts, due to packing and transporting problems, cannot work properly, are secured;
4)Quick wear parts are not guaranteed, because they are not in the guarantee scope, it belongs to the maintain parts

Within the warranty period, whether to buy or replace, we bear the freight. After the warranty period, we will not bear the freight.

2. Free replacement of new components
Our products quality is 100% guaranteed, we adopt the top production line to produce and assemble the products, there is three test before dispatch.

3. Free online consultation
The technicians will keep online. No matter what kind of technical questions that you may have, you would get a satisfactory answer from our professional technicians easily.

4. Free onsite guidance on installation
If you are able to help us get the visa and also would like to bear the costs involved like flight tickets, food, accommodation, etc, we can send our most excellent technicians to your office, and they will give you a full guidance on installation until you know how to operate the products.

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